Lithium ehf – Software Company

Privacy Policy

At Lithium ehf, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, transfer, and store your information. We aim to keep our policy clear, simple, and transparent.

Last Updated: January 2025

Legal Basis for Data Processing

We process your data based on the following legal grounds:

• Consent: When you explicitly agree to data processing
• Contract: To provide our software services
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: When required by law

Collection and Use of Non-Personal Information

We may collect non-personal information, meaning data that does not directly identify any individual. This may include:

• Usage statistics and analytics
• Device information (OS version, device model)
• App performance data
• Cookies and similar technologies
• IP addresses (anonymized when possible)

We use this information to:

• Understand user behavior and improve our services
• Enhance user experience and app performance
• Detect and prevent security issues
• Provide customer support

Collection and Use of Personal Information

We do not collect personal information when you use our Apps.

However, if you contact us via email support, we may collect your correspondence in order to build a knowledge base. This information is typically paraphrased and used in FAQ format to assist all users.

We may use information collected via email to:

• Communicate with you and provide support
• Improve our apps based on feedback
• Conduct marketing analysis (with your consent)
• Resolve technical issues

Data Retention

We retain your data only for as long as necessary:

• Non-personal data: Up to 2 years for analytics and improvement
• Support correspondence: Up to 3 years for reference
• App usage data: Deleted when you uninstall the app
• Marketing data: Until you withdraw consent

You can request deletion of your data at any time by contacting us.

Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us using the form below. We will respond within 30 days.

Children's Privacy

Our software is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Services and Data Sharing

We may use third-party services for:

• Analytics: To understand app usage (anonymized data only)
• Cloud Storage: For app functionality (iCloud integration)
• Customer Support: To provide better service

We do not sell, rent, or trade your personal information to third parties. Any third-party services we use are bound by strict data protection agreements.

International Data Transfers

If we transfer your data outside the EEA, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other appropriate safeguards

Data Security and Breach Notification

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

In the unlikely event of a data breach, we will:

• Notify affected users within 72 hours
• Report to relevant authorities as required
• Take immediate steps to contain and remediate the breach

Automated Decision Making

We do not use automated decision-making processes that significantly affect you. If we implement such systems in the future, we will:

• Notify you in advance
• Provide you with the right to human review
• Explain the logic and consequences

Transparency and Choice

You are always in control of your data. You decide whether to connect or disconnect from social websites and what to share or upload.

You can:

• Opt out of analytics tracking
• Disable push notifications
• Control app permissions on your device
• Delete your data at any time

Third-Party Accounts

Our Apps do not store your passwords for Google, Facebook, Twitter, or any other third-party services.

• Your account credentials are never shared with us
• You can disconnect any third-party account at any time
• We only access data you explicitly authorize

Enforcement and Complaints

We regularly review our compliance with this Privacy Policy. If you submit a formal written complaint, we will respond promptly and do our best to resolve the issue.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

Changes to This Policy

Our Privacy Policy may be updated from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Sending you an email notification (if you've provided an email)
• Displaying a notice within the App
• Updating the "Last Updated" date

Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please don't hesitate to contact us.